Privacy Policy

Effective Date: 1 January, 2025

1. Information We Collect

We collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Payment details (securely via Stripe.com)

  • Government-issued photo ID (for identity verification)

2. How We Collect Information

We collect this information through:

  • Website forms

  • Direct email communication

  • Telephone

3. How We Use Your Information

We use your information for:

  • Membership sign-ups

  • Booking spaces

  • Newsletters and updates

  • General customer support

  • We do not share any private information you provide to Lokaal with any 3rd parties. When you make a payment on one of our invoices, you are directed to Stripe.com to enter your payment information. Please see Stripe’s privacy policy: https://stripe.com/en-ca/privacy

4. Data Retention

We retain collected information indefinitely. However, if you are no longer using our space or services, you may the deletion of your data.

5. Cookies & Tracking

Our website uses cookies, analytics, and tracking tools (such as Google Analytics) to enhance user experience and improve our services.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your data if you are no longer using our services

8. Contact Us

For any questions or privacy concerns, please contact us at:
📧 work@lokaal.space